Privacy Policy

Privacy Policy

Last Updated: 2026

BrokBerry (“we”, “our”, “us”) respects your privacy and explains how information is collected, used, and shared when you use our website, mobile application, or services.

By using our platform, you agree to this Privacy Policy.

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1. Information We Collect

We collect information only when it is necessary to provide our services.

a) Information You Provide

• Name

• Mobile number

• Email address

• Service address and location

• Booking and service details

b) Automatically Collected Information

• Device information

• App usage data

• Basic log information such as IP address

• Cookies or similar technologies for basic functionality

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2. How We Use Information

The collected information is used to:

• Enable service booking and scheduling

• Assign service professionals

• Communicate service updates and notifications

• Provide customer support

• Improve app functionality and service quality

• Meet legal or regulatory requirements

We do not use personal data for unrelated purposes.

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3. Information Sharing

We do not sell personal information.

Information may be shared only with:

• Service professionals for completing booked services

• Payment service providers for processing transactions

• Technology partners supporting app operations

• Authorities when required by applicable law

Shared data is limited to what is required for each purpose.

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4. Payments

Payments are handled through third-party payment providers.
We do not store card or bank details on our servers.

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5. Data Retention

We retain personal information only for as long as necessary to:

• Provide services

• Maintain records

• Comply with legal obligations

You may request account deletion by contacting us.

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6. User Choices

You can:

• Review or update your profile information

• Request deletion of your account

• Opt out of non-essential communications

Requests can be made using the contact details below.

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7. Cookies

Cookies may be used for basic app and website functionality.
You can control cookie usage through your device or browser settings.

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8. Children’s Information

Our services are intended for users aged 18 and above.
We do not knowingly collect information from children.

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9. Policy Updates

This Privacy Policy may be updated from time to time.
Changes will be posted on this page with a revised date.

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10. Contact Information

If you have questions about this Privacy Policy, contact us:

BrokBerry
📞 Phone: 96201 19493
📧 Email: contactbrokberry@gamil.com